Eternal Minerals Customer Service

What if I am not completely satisfied with Eternal Minerals?

If for some reason you decide Eternal Minerals is not for you, just contact one of our customer service representatives by clicking

to initiate a live chat, at (866) 363-6797 or email service@eternalminerals.com to cancel your membership.

What is the Eternal Minerals Spa Club?

When you placed your Free Trial order you were informed that you are signing up for the Eternal Minerals Spa Therapy Club, and you were notified of the terms of the Eternal Minerals Spa Therapy Club. During the Free Trial order process, it is up to the customer to either; agree to the service and complete the order, or if you do not agree to the terms, to cancel the membership.

Trial customers are notified of their Club program enrollment (PRIOR to their FIRST auto-ship charge) in the THREE following ways:

1. Terms and conditions as stated during the Order Process.
2. Automatic order confirmation e-mails reminding customers that they are enrolled in an auto-ship program.
3. Documentation of Eternal Minerals Spa Therapy Club program which are mailed along with free trial shipments.

What is the Eternal Minerals refund policy?

Click here for the complete Eternal Minerals Return Policy.

How do I contact Eternal Minerals?

Telephone: (866) 363-6797

Call Center Hours: 9:00 AM - 5:00 PM EST, Mon-Fri

Email: service@eternalminerals.com